Return Policy
At SportPort Active, we respect and value every customer. Your trust is important to us so we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment.
The following rules apply:
- Returns are accepted within 30 days of receipt.
- Return postage is not included and must be paid by the customer.
- Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
- Cloth face mask coverings and items identified as "final sale" cannot be returned.
- SportPort Active reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
Ship returns to:
M Pack Solutions
355 Airport Rd
Gallatin, TN 37066
Refunds
Once your return has been received and approved you’ll automatically be refunded on your original payment method.
If you have questions, please contact us at hello@sportportactive.com.